Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
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CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 02 Jan 2018
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Be vigilant and stay safe this summer

24 December 2017
Kouga Executive Mayor Elza van Lingen (second right) welcomes newly-appointed Jeffreys Bay Peace Officers. The officers are drawn from the Jeffreys Bay Community Police Forum, the Paradise Beach and Aston Bay Neighbourhood Watches. They were duly sworn in by the SAPS and appointed by the municipality as required by law. The volunteers have been trained by the municipality’s Safety and Security sections and will be assisting with law enforcement duties and crime prevention in the area. They will be identifiable with their lime green t-shirts which are marked with the words “Law Enforcement”.

Kouga Executive Mayor Elza van Lingen (second right) welcomes newly-appointed Jeffreys Bay Peace Officers. The officers are drawn from the Jeffreys Bay Community Police Forum, the Paradise Beach and Aston Bay Neighbourhood Watches. They were duly sworn in by the SAPS and appointed by the municipality as required by law. The volunteers have been trained by the municipality’s Safety and Security sections and will be assisting with law enforcement duties and crime prevention in the area. They will be identifiable with their lime green t-shirts which are marked with the words “Law Enforcement”.

Residents and holidaymakers are requested to be vigilant and to ensure their belongings are secure when going to bed at night, or even when going out in the evening.

A lot of the petty crime taking place is opportunistic and can be minimised if windows are secured and doors locked.

Kouga Municipality's Law Enforcement unit, assisted by the South Africa Police, are patrolling the J’Bay main beach area and holidaymakers are urged to rather walk in a group when walking from town towards Aston Bay as incidents have occurred on that section of beach.

Additional patrols are presently taking place in the area.