Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
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Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

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Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 09 Jun 2017
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Certificates of Service Excellence

07 June 2017
Kouga Speaker Horatio Hendricks (left) and Executive Mayor Elza van Lingen (right) award the first Certificates of Service Excellence to Mandy Jantjies and Dial Titus.

Kouga Speaker Horatio Hendricks (left) and Executive Mayor Elza van Lingen (right) award the first Certificates of Service Excellence to Mandy Jantjies and Dial Titus.

Two Kouga municipal employees were commended for delivering outstanding service to the public at a recent meeting of the Kouga Council.

Mandy Jantjies, a senior services clerk in the municipality’s Revenue Department at St Francis Bay, and Dial Titus, superintendent: Technical Services at Jeffreys Bay, were awarded Certificates of Service Excellence.

Executive Mayor Elza van Lingen said that the certificate programme had been introduced so as to “recognise instances of outstanding service delivery and to nurture a culture of service excellence among municipal employees”.

She said the programme was linked to the municipality’s new vision, “Good Governance through Service Excellence”, which was adopted by the Council in December 2016.

“Kouga has many fine and dedicated workers. It is important that we, as councillors, recognise and support their efforts as well,” she said.