Kouga local municipality
Tel:+27 (0)42 200 2200
Fax:+27 (0)42 200 8606
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
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WATER RATIONING HANKEY AND PATENSIE WATER RATIONING HANKEY AND PATENSIE

The level of the Kouga Dam has dropped to below 7%. It has, therefore, become necessary to implement water rationing in the towns of Hankey and Patensie. From Monday, 6 August, the towns will only have water for a few hours a day. See the full schedule here.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

DAM LEVELS LOW: SAVE WATER URGENTLY DAM LEVELS LOW: SAVE WATER URGENTLY

As drought conditions prevail, residents are asked to limit their usage to 50 litres of water per person per day. Click here for the latest dam levels.

Last modified: 12 Apr 2018
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EQS drive moves to Sea Vista

11 April 2018

Registration for free municipal basic services is in Thornhill this week as Kouga Municipality continues to update its indigent database.

Thornhill residents can go to the Katrina Felix Community Hall between 8:30 am and 3 pm from Monday (9 April) to Thursday (12 April) to register and re-register for service subsidies, officially known as “Equitable Shares” (EQS).

Next week, from Monday to Thursday, the drive will focus on Ward One, with Sea Vista residents invited to visit the community hall to re-register or register for services.

Free basic services are available to households with a combined gross monthly income of two times the state pension (about R3400) or less.

Those who are registered, receive 50kwh electricity plus the basic charge for free, 12kl water plus the basic charge for free, free refuse removal and free sewerage (based on 12kl water consumption). They also do not pay the Environmental Management Fee (EMF) levy and rates for an additional R85 000 on their properties.

Executive Mayor Elza van Lingen said the municipality would be conducting the Equitable Shares (EQS) drive from February to June 2018 so as to ensure that all qualifying residents receive free basic services.

All applicants are required to complete the application form personally. The following documents must also be supplied:

  • Municipal account and prepaid meter number 
  • ID document (husband and wife) 
  • Proof of income (bank statement, pay slip or pension card) 
  • Sworn affidavit if unemployed 
  • Proof of usufruct (if owner is deceased, a letter of authority and death certificate).

The EQS drive will continue until June when all the wards have been captured.