Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Featured Pages
CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 02 May 2018
Back To Index

Free service registration moves to Oyster Bay

02 May 2018

Oyster Bay households will have the opportunity to register for free basic services from Kouga Municipality next week.

The municipal team will be stationed at the Oyster Bay creche from 7 to 10 May to register those households that qualify for free basic services (Equitable Shares). Registration will be open from 8.30am to 3pm.

Free basic services are available to all households with a combined monthly income of about R3400 (twice the state pension).

According to Finance Portfolio Councillor Brenton Williams, those who are registered, receive 50kwh electricity plus the basic charge for free, 12kl water plus the basic charge for free, free refuse removal and free sewerage (based on 12kl water consumption). They also do not pay the Environmental Management Fee (EMF) levy and rates for an additional R85 000 on their properties.

The drive will conclude at Jeffreys Bay from 14 May to 7 June. Residents are advised to watch the press, municipal website and Facebook page for further details. 

Williams reminded applicants that they are required to complete the application form personally.

The following documents must also be supplied: municipal account and prepaid meter number, ID document (husband and wife), proof of income (bank statement, pay slip or pension card), sworn affidavit if unemployed, proof of usufruct (if owner is deceased, a letter of authority and death certificate).