Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
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CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 09 Jun 2017
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Grace till 20 June for residents to pay their municipal debt

09 June 2017

PAY YOUR MUNICIPAL DEBT BY 20 JUNE 2017 TO PREVENT YOUR ELECTRICITY FROM BEING CUT/BLOCKED

Residents whose municipal accounts are overdue have until 20 June 2017 to settle their debt or make arrangements to pay it off.

The municipality will not be cutting/blocking electricity till then so as to allow affected residents the opportunity to pay their outstanding balance. The municipality will, however, start cutting/blocking electricity again from 21 June 2017.    

BHALATALA ITYALA LAKHO LIKAMASIPALA PHAMBI KWE 20 JUNE 2017 UKUZE UNGAVALELWA UMBANE

Abahlali abanamatyala kamasipala angahlwawulwanga banikwa de kube yi-20 kaJune 2017 ukuba bahlawule okanye benze amalungiselelo okuhlawula.

Umasipala akazukuwuvala umbane de kube ngulo mhla, ukuvumela abahlali ababandakanyekayo ithuba lokuba bahlawule imali abayityalayo. Kodwa ke umasipala uyakuqalisa ngokuvala umbane kwakho ukuqala ngomhla we-21 kaJune 2017.

VEREFFEN U MUNISIPALE SKULD TEEN 20 JUNE 2017 OM TE VERHOED DAT U ELEKTRISITEIT GESNY/GEBLOK WORD

Inwoners wie se munisipale rekeninge agterstallig is, sal vergunning tot 20 Junie 2017 kry om hul skuld te betaal of reëlings te tref om dit af te betaal.

Die munisipaliteit sal nie tot dan elektrisiteit sny/blok nie ten einde inwoners kans te gee om hul skuld te vereffen. Die munisipaliteit sal egter weer vanaf 21 Junie 2017 begin met die sny/blok van elektrisiteit waar huishoudings se rekeninge agterstallig is.