Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Featured Pages
CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 02 Jan 2018
Back To Index

Kouga ready to look after the influx

03 December 2017

Kouga Municipality is gearing itself up for a busy festive season as holiday-makers are expected to descend upon the region's coastal towns.

During this period, demand for the municipality's basic services increases significantly.

Executive Mayor Elza van Lingen says the municipality has put contingency measures in place to deliver services without fail to our residents and visitors alike.

"We recently bought four refuse trucks - two mesh trucks and two compactor trucks - and we are hiring two extra trucks in anticipation of very high volumes of waste," she said.

Van Lingen said the municipality was also hiring four additional sewer suction tankers to deal with the demand.

"This is in addition to chemical toilets which we will distribute to strategic busy spots across the towns.

"We have also hired additional staff that will work from December to the end of January, including a dedicated plumbing team to deal with public ablution facilities," said Van Lingen.

Preparations are also in place should there be power outages.

“We have two 100Kva mobile generators that will be used to power critical service delivery installations during unforeseen power outages,” she said.

“Ongoing weekly visual inspections of the main 66kv incoming electrical line and structures are being conducted for possible and obvious defects.”

 “Arrangements have also been made with specialised electrical service providers to assist the municipality should the need arise.”

Sidewalks and road verges are being cleaned, while enough asphalt is being procured for continuous and prompt fixing of potholes.

“The Department of Roads and Public Works has also been repainting traffic circles and lines along the main access roads in Jeffreys Bay. We have also requested that those at St Francis Bay be done, but unfortunately, the Department will only be able to do so in the new year,” she said.