Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Featured Pages
CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 02 Aug 2018
Back To Index

Patensie water usage down but Hankey shows increase

24 July 2018

The Gamtoos Valley towns of Hankey and Patensie face severe water shortages if good rains don’t fall in the catchment area of the Kouga Dam within the next few weeks.

 

The level of the Kouga Dam, which is the main water source to both towns, dropped to an alarming 7,2% last week.

 

Kouga Executive Mayor Horatio Hendricks called on all residents, businesses and visitors to use water only when absolutely necessary.

 

According to the latest figures supplied by the Gamtoos Irrigation Board, Patensie used up its entire quota for July during the first two weeks of the month, but there was a significant decrease in water usage during the third week.

 

“We would like to thank residents for increasing their efforts to save water,” the Mayor said.   

 

A total of 30 4022 kl of water was used by Patensie households and business from 1 to 21 July. The monthly target is 23 044 kl.

 

The usage decreased from almost 14 600 kl in the first week and 8 662kl in the second week to 7140kl in the third week.      

 

In Hankey the situation is even more dire, with water usage increasing alarmingly during the third week, from 17 040kl in the first week and 15 793kl in the second week to 17 759kl in the third week.  

 

The total usage was 50 583 kl. This is already more than double the target of 24 833kl for the whole month.

 

 “We would like to plead with residents to cut back their water usage drastically as an extreme matter of urgency.”

 

He said the municipality might have to consider rationing water to the towns so as to ensure the remaining water lasts for as long as is possible.

 

“The municipality has, since the beginning of the year, installed 90 rainwater tanks at strategic places, including municipal buildings, at the towns.

 

“We have also been searching for underground water. Exploratory boreholes have been drilled at the Kouga Dam and near Zuurbron. While we did strike water, the yields appear low. We are awaiting the final test results.”

 

The Kouga region as a whole is a drought disaster area and residents have been called on to use less than 50 litres of water per person per day. The combined levels of the supply dams dropped to 18,85% this week.