Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Featured Pages
CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 07 Dec 2016
Back To Index

Punitive water restrictions on the cards for Kouga

07 December 2016

Water restrictions and the imposition of punitive tariffs will be on the agenda when the Kouga Council holds its last meeting for 2016 next week (15 December).

Kouga Executive Mayor Elza van Lingen said the water crisis facing the Nelson Mandela Bay Metro was also having an impact on the Kouga region.

“The Metro’s taps are running dry and they have introduced punitive water restrictions. These punitive tariffs will now also apply to Kouga because we buy the bulk of our water from the Metro,” she explained.

She said Kouga had received a mandate from the Metro to reduce the area’s water usage by 15% by the end of March 2017.

“Failure to comply will see the Metro imposing punitive tariffs upon Kouga. These will remain in effect until the Nooitgedacht Water Scheme comes online, which is only expected in 2019.”

She said an item would be tabled to Council on 15 December, recommending that water restrictions be imposed with immediate effect and that punitive tariffs, as set out in Part B of Kouga’s approved schedule of water charges, be implemented.

“For example, a household that was using 35kl of water per month and paying R354 will have to pay R578 for the same amount of water once the punitive restrictions have been approved,” she said.

She said if Kouga failed to cut its water usage by 15% by the end of March, the Council would have to consider upping the punitive tariffs, as set out in Part C of Kouga’s approved schedule of water charges.

“Under Part C a household would have to pay R847 for 35kl of water. That’s more than double the normal tariffs.

“It is, therefore, of vital importance for the financial well-being of all our residents that we reduce our water usage.”

She said the following activities would be prohibited once water restrictions have been approved by Council:

 * The use of hosepipes, sprinklers and drip systems

* The watering of gardens, lawns and grassed areas.

* The washing of paved areas, walls, roofs, buildings and similar structures, vehicles or other equipment

* The filling of swimming pools, paddling pools, fountains and ponds

* The connection of a hosepipe or any form of irrigation system to a tap supplying water from the municipal water supply system, except for fire-fighting purposes.

She said the Council had become very aware of the vulnerability of Kouga’s water security because of our area’s dependence on the Metro for water.

“We have borehole water, but this is also a finite resource. The Council will, therefore, have to look at other ways of increasing our water supply over the long term, including the possible development of a desalination plant,” she said.