Kouga local municipality
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Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

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Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

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Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 24 May 2019
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Tests for water leaks at KwaNomzamo, Boskloof

22 May 2019

Discreteness tests, which could lead to a break in the water supply for up to three hours per day, will take place at KwaNomzamo and Boskloof in Humansdorp over the next few days. 

The tests will be conducted at KwaNomzamo on Thursday and Friday, 23 and 24 May, and then at Boskloof from Monday to Wednesday, 27 to 29 May. 

"The water pressure in these areas may drop while the tests are being done or there could be a complete interruption in the supply for up to three hours per day," said Kouga Infrastructure and Engineering Portfolio Councillor Freddy Campher. 

He said the tests were part of ongoing efforts by the municipality to find and repair water leaks. 

The tests are being conducted by the Re-Solve/EAS Joint Venture.

“The teams are easy to identify as they will be wearing brightly coloured safety vests and carrying ID cards.

“They will also be making use of branded vehicles and will have a letter signed by Kouga Municipality, indicating the activities to be undertaken,” he said.

“We ask that residents be patient while the tests are underway. They are necessary to help us reduce water losses and achieve water security for all communities.”

The Kouga municipal area has been declared a drought disaster area. Water restrictions and punitive tariffs remain in place throughout the region.