Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Featured Pages
CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Last modified: 01 Jun 2016
Back To Index

Water restrictions at Hankey and Patensie

23 May 2016

Water restrictions will be imposed at Hankey and Patensie during June 2016 in order for the Gamtoos Irrigation Board to carry out annual maintenance work on the canal network.

Kouga Municipal Manager Sidney Fadi said the restrictions would be in effect from midnight on Friday, June 10, to midnight on Monday, June 27.

The following restrictions will be imposed: 

  • No watering of gardens, lawns and grassed areas
  • No washing of paved areas, walls, roofs, buildings and similar structures, vehicles or other equipment
  • No filling of swimming pools, paddling pools, fountains and ponds
  • No connection of hosepipes or any other form of irrigation system to a tap supplying water from the municipality’s water supply system, except for fire-fighting purposes.

He said that while the municipality would endeavour to have domestic water available at all times, there may be times when no water is available.

Consumers are advised to make provision for such emergencies.

“Water will be abstracted from the Klein River via the pump houses, situated at the golf course, and pumped to the water treatment works. This is the only alternative water supply source for Hankey,” he said.

He said the municipality recently refurbished and serviced the Klein River pump, as well as the pipe work so as to ensure optimal operation during the dry period.

“The delivery capacity of the pump installation is, however, not sufficient to meet the total peak demand during this period. Hence, we ask that consumers make provision for such times.”

He said water trucks would also be used to deliver water to communities and to augment the domestic supply when necessary.