The level of the Kouga Dam has dropped to below 7%. It has, therefore, become necessary to implement water rationing in the towns of Hankey and Patensie. From Monday, 6 August, the towns will only have water for a few hours a day. See the full schedule here.

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

As drought conditions prevail, residents are asked to limit their usage to 50 litres of water per person per day. Click here for the latest dam levels.