CUSTOMER SATISFACTION SURVEY
Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.
KOUGA CALL CENTRE AND LINK APP
Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.
SAVE WATER: IT'S THE NEW NORMAL
Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.
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Performance Management
- Agreements
- 2019 - 2020
PM AGREEMENT PDT.pdf | PDF | 1.27MB
Last modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM AGREEMENT MM.pdf | PDF | 1.21MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM AGREEMENT I E.pdf | PDF | 1.36MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM AGREEMENT CORP SERV.pdf | PDF | 1.23MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM AGREEMENT COM SERV.pdf | PDF | 1.18MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM AGREEMENT CFO.pdf | PDF | 1.26MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019 - 2018-2019
Municipal Manager Charl du Plessis | PDF | 0.77MB
Last modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Infrastructure & engineering - Victor Felton | PDF | 0.80MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Finance - Selwyn Thys | PDF | 0.80MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Community Services - Nomvula Machelesi | PDF | 0.81MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Corporate Services - Krishen Moodley | PDF | 0.81MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Planning, Development & Tourism - Fezeka Mabusela | PDF | 0.78MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018 - 2017 - 2018
PERFORMANCE AGREEMENT MM | PDF | 0.78MB
PERFORMANCE AGREEMENT MM 2017/2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE AGREEMENT CFO | PDF | 0.73MBPERFORMANCE AGREEMENT CFO 2017/2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE AGREEMENT SOCIAL SERVICES (ACTING) | PDF | 0.78MBPERFORMANCE AGREEMENT SOCIAL SERVICES (ACTING) 2017/2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE AGREEMENT IPD | PDF | 0.78MBPERFORMANCE AGREEMENT IPD 2017/2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE AGREEMENT CORPORATE SERVICES | PDF | 0.74MBPERFORMANCE AGREEMENT CORPORATE SERVICES 2017/2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018 - 2016 - 2017
Municipal Manager Performance Agreement 16/17 | PDF | 0.57MB
Last modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016AM & E Performance Agreement 16/17 | PDF | 0.55MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016Finance Performance Agreement 16/17 | PDF | 0.74MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016IPD (acting) Performance Agreement 16/17 | PDF | 0.60MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016LED & Tourism Performance Agreement 16/17 | PDF | 0.59MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016Social Services Performance Agreement 16/17 | PDF | 0.58MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016 - 2015-2016
MM PM Agreement 2015/16 | PDF | 7.94MB
Last modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015Social Services PM Agreement 2015/16 | PDF | 8.13MBLast modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015LED PM Agreement 2015/16 | PDF | 8.02MBLast modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015AME PM Agreement 2015/16 | PDF | 8.41MBLast modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015Acting IPD PM Agreement 2015/16 | PDF | 8.97MBLast modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015Acting CFO PM Agreement 2015/16 | PDF | 8.77MBLast modified: 24 Dec 2015
Date Uploaded: 24 Dec 2015 - 2013-2014
CFO PA.pdf | PDF | 9.61MB
CFO PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIR IPD PA.pdf | PDF | 9.83MBDIR IPD PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIRECTOR AME PA.pdf | PDF | 9.96MBDIRECTOR AME PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIRECTOR LED PA.pdf | PDF | 9.08MBDIRECTOR LED PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014MM PA.pdf | PDF | 8.90MBMM PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIR SOCIAL SERVICES PA.pdf | PDF | 9.73MBDIR SOCIAL SERVICES PA
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014
- 2019 - 2020
- Memorandums
ITEM PERFORMANCE AGREEMENTS JANUARY 2018 | PDF | 0.02MB
Item to Council: Performance Agreements January 2018
Last modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018 - Plans
- 2019 - 2020
PM PLAN MM.pdf | PDF | 0.77MB
Last modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM PLAN DIR PDT.pdf | PDF | 0.36MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM PLAN DIR I E.pdf | PDF | 1.17MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM PLAN CORP SERV.pdf | PDF | 0.56MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM PLAN COM SERV.pdf | PDF | 0.99MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019PM PLAN CFO.pdf | PDF | 1.16MBLast modified: 10 Sep 2019
Date Uploaded: 10 Sep 2019 - 2018-2019
Municipal Manager Charl du Plessis | PDF | 0.26MB
Last modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Infrastructure & Engineering - Victor Felton | PDF | 0.35MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Finance - Selwyn Thys | PDF | 0.27MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Community Services - Nomvula Machelesi | PDF | 0.45MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Corporate Services - Krishen Moodley | PDF | 0.25MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018Planning, Development & Tourism - Fezeka Mabusela | PDF | 0.32MBLast modified: 22 Aug 2018
Date Uploaded: 22 Aug 2018 - 2017 - 2018
PERFORMANCE PLAN MM | PDF | 0.27MB
PERFORMANCE PLAN MM
Last modified: 15 Aug 2017
Date Uploaded: 15 Aug 2017PERFORMANCE PLAN CFO | PDF | 1.58MBPERFORMANCE PLAN CFO
Last modified: 14 Aug 2017
Date Uploaded: 14 Aug 2017PERFORMANCE PLAN CORPORATE SERVICES | PDF | 0.24MBLast modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE PLAN IPD | PDF | 0.18MBLast modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018PERFORMANCE PLAN SOCIAL SERVICES (ACTING) | PDF | 0.39MBLast modified: 15 Feb 2018
Date Uploaded: 15 Feb 2018 - 2016 - 2017
Municipal Manager Performance Plan 16/17 | PDF | 0.48MB
Last modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016AM & E Performance Plan 16/17 | PDF | 0.22MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016Finance Performance Plan 16/17 | PDF | 0.18MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016IPD (acting) Performance Plan 16/17 | PDF | 0.21MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016LED and Tourism Performance Plan 16/17 | PDF | 0.19MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016Social Services Performance Plan 16/17 | PDF | 0.17MBLast modified: 10 Aug 2016
Date Uploaded: 10 Aug 2016 - 2015 - 2016
MM PM Plan 2015-16 | PDF | 4.51MB
Last modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016Social Services PM Plan 2015-16 | PDF | 1.82MBLast modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016LED, Tourism and Creative Industries PM Plan 2015-16 | PDF | 1.97MBLast modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016Acting CFO PM Plan 2015-16 | PDF | 1.64MBLast modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016Acting Infrastructure, Planning & Development PM Plan 2015-16 | PDF | 2.11MBLast modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016Admin, Monitoring & Evaluation PM Plan 2015-16 | PDF | 1.97MBLast modified: 23 Feb 2016
Date Uploaded: 23 Feb 2016 - 2013-2014
MM PP.pdf | PDF | 4.25MB
MM PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIRECTOR LED PP.pdf | PDF | 2.44MBDIRECTOR LED PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIRECTOR AME PP.pdf | PDF | 2.76MBDIRECTOR AME PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIR IPD PP.pdf | PDF | 3.13MBDIR IPD PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014CFO PP.pdf | PDF | 2.58MBCFO PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014DIR SOCIAL SERVICES PP.pdf | PDF | 2.72MBDIR SOCIAL SERVICES PP
Last modified: 18 Dec 2014
Date Uploaded: 18 Dec 2014
- 2019 - 2020