Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
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CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY

Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

KOUGA CALL CENTRE AND LINK APP KOUGA CALL CENTRE AND LINK APP

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

SAVE WATER: IT'S THE NEW NORMAL SAVE WATER: IT'S THE NEW NORMAL

Despite the recent rain, drought conditions prevail and water restrictions remain in place. Click here for the latest dam levels.

Archives

Press Releases

MEC for Economic Development, Environmental Affairs and Tourism, Sakhumzi Somyo, cuts the ribbon at the opening of the Kouga Wind Farm. Wind farm goes live at Oyster Bay
07 September 2015

The Kouga Wind Farm at Oyster Bay was officially opened by Eastern Cape MEC for Economic Development, Environmental Affairs and Tourism, Sakhumzi Somyo, in September.

Likhona Antoni sits proudly in her new wheelchair. With her are Correctional Services deputy Regional Commissioner Nozipiwo Dumbela, Regional Commissioner Nkosinathi Breakfast, her parents Lindiwe and Whitey, Kouga Mayor Daphne Kettledas and Sindi Meleni, representing her husband, ward councillor Timothy Meleni. Children benefit from programme
31 July 2015

Kouga’s children were the big winners on Friday, July 31, when the provincial sports council of the Department of Correctional Services visited St Francis Bay and Jeffreys Bay to commemorate Nelson Mandela Month.

Audit of water meters
27 July 2015

The management of the local water supply will receive a boost this year thanks to an ongoing partnership between Kouga Municipality and the Department of Water and Sanitation. An audit of all water meters in the region is currently underway. The audit is being conducted by Resolve, a company appointed by the Department, and is expected to run until April next year.

Mandela Day in J-Bay
17 July 2015

Executive Mayor Daphne Kettledas joined Ward 14 Councillor Timothy Meleni for his Nelson Mandela Day programme.

Five more pumpstations are set to be upgraded at Jeffreys Bay in 2015/2016. Here Infrastructure Portfolio Councillor Patrick Kota and Project Management Unit Manager Ashley Perils visit one of the four stations that were upgraded in the previous financial year. More sewer upgrades in the pipeline
15 July 2015

Kouga Municipality is surging ahead with its programme to reduce sewerage spills at Jeffreys Bay, with five more pump stations set to be upgraded over the next year.

J-Bay gears up for Mandela Day
25 June 2015

THE spirit of goodwill will shine brightly in Ward 14, Jeffreys Bay, on July 18 when residents take hands to celebrate Nelson Mandela Day.

J-Bay water interruption postponed
17 June 2015

The interruption of the water supply to sections of Jeffreys Bay has been postponed from today (17 June) till Wednesday, 24 June, due to the weather.

Water interruption in Jeffreys Bay
11 June 2015

The water supply to sections of Jeffreys Bay will be interrupted from 16:00 on Wednesday, 17 June 2015, to allow for the repair of a leak on one of the town’s main supply lines.

Kouga Executive Mayor Daphne Kettledas (centre) at the Child Protection Week commemoration in Patensie. With her are Francina Claassen from Love Life, Banele Phakamisa (11) from Masisebenze Primary, Hazel Goeda (14) from Patensie Primary and Elario Felix from Social Development. National Child Protection Week march
10 June 2015

Stakeholders of Kouga gathered at the Patensie Sports Fields in Ramaphosa Village on Tuesday, 9 June, to commemorate National Child Protection Week.

New Executive Mayor Daphne Kettledas and her husband, David, at the inauguration on Friday. Executive Mayor Inaugurated
05 June 2015

New Kouga Executive Mayor Daphne Kettledas was officially inaugurated at the Kruisfontein Civic Centre, Humansdorp, on Friday, 5 June 2015.

Dry period at Hankey and Patensie
29 May 2015

Water restrictions will be implemented at Hankey, Patensie and surrounds in June to allow for maintenance of the canals.

Ward councillor Timothy Meleni (centre) switches on the electricity to the home of Chris Hani resident Papa Bolo (right) while Infrastructure, Planning and Development Portfolio Councillor Patrick Kota (left) looks on. Electricity for Chris Hani
28 May 2015

The Chris Hani Informal Settlement at Jeffreys Bay had good reason to celebrate on Thursday, 28 May, when the electricity to 51 households was officially switched on.

Ward Councillor David Aldendorff and IPD Portfolio Councillor put the water from the pilot plant to the test. Kouga addresses Wavecrest water concerns
25 May 2015

Kouga Municipality and the Department of Water and Sanitation have taken hands to increase and improve the water supply to Wavecrest, Jeffreys Bay.

Kouga Executive Mayor Daphne Kettledas (right) and Infrastructure Portfolio Councillor Patrick Kota visit the upgraded pump station at Apiesdraai. Sanitation boost for Jeffreys Bay
22 May 2015

Four sewerage pump stations at Jeffreys Bay have been upgraded at a cost of R17,5-million.

Patensie Water Supply Stoppages
15 May 2015

Due to upgrades at the Patensie Water Works, Patensie residents are advised that there will be possible intermittent water supply stoppages from 18 May 2015 to 29 June 2015.

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