NULL Kouga local municipality
Tel:+27 (0)42 200 2200
All-hours Emergency:+27 (0)42 291 0250
Alternative Number:+27 (0)42 200 8330
Last modified: 06 Dec 2017
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More than 2 000 service requests logged in first month

01 December 2017

More than 2000 service requests were logged through Kouga Municipality’s new call centre and Link app during the first month of operations.


Kouga Mayor Elza van Lingen said a total of 2 313 service requests had been reported by communities from 23 October to 23 November, of which 1950 had been resolved in that same period.


“We promised residents that we would change Kouga into a caring institution that is responsive to communities’ needs. With the new call centre and app, we are well on our way to delivering on that promise,” she said.



The free Link app can be downloaded at, from the Google Play or App Store.


To Link to your Ward, click on “+ “ and “Add Channels”. Click on “Municipal Wards” and follow the process.


You can follow up to three wards but you can report service delivery issues whilst travelling or away from home – Link will automatically place the report in the correct municipal ward.


Further information about Link is available at


Kouga’s new call centre can be contacted on 042 200 2200 (o/h) or 042 291 0250 and 042 200 8330 (a/h).