Ref No:
Status:
Start Date:29 Mar 2018
Closing Date:06 Apr 2018
KOUGA MUNICIPALITY (EC 108)
NOTICE No: 45/2018
VACANCY
RE- ADVERTISEMENT
Kouga Municipality, an equal opportunity employer which subscribes to the principle of affirmative action, awaits applications for the appointment in the following vacancy:
SUPERVISOR: CALL CENTRE
REQUIREMENTS:
Relevant NQF 6 qualification;
Advanced computer literacy: MS Office
Fluency in at least two of the official languages (English, Afrikaans & Xhosa)
At least 3 years’ proven experience as a Call centre supervisor in a Corporate Environment.
SALARY: R195 552.00 – R253 800.00 per annum
DUTIES:
Manage all aspects and staff of the call centre;
Provide a customer complaint service;
Analyze and interpret from the complaints management system;
Provide reports on the switchboard and complaints management;
Prepare reports on the performance of the call centre.
ARTISAN AUTO ELECTRICAL
REQUIREMENTS:
Qualified Auto Electrician with N3 certificate or equivalent and/or 3 years relevant experience 1 year supervisory experience
Valid code 10 driver’s license;
Required to work in all weather conditions;
Required to work outside normal working hours during emergencies and planned overtime;
Subject to Medical Fitness;
Must be able to speak two of the official languages (Afrikaans, English, and Xhosa).
SALARY: R173 688.00 – R225 420.00 per annum
DUTIES:
Investigate, diagnose and perform trade related maintenance and repairs to equipment and machinery according to the maintenance requirements;
Perform inspections in accordance with the Health & Safety Act regulations;
Report all defects and breakdowns on equipment and machinery to the Superintendent Fleet;
Identify spares requirements for machinery and equipment and order according to departmental procedure;
Completion of maintenance job cards;
Maintain a good relationship with operational personnel;
Assign corrective measures and follow-up on outstanding/overdue actions.
BENEFITS: As per standard conditions of service;
Interested persons should submit their applications on the prescribed application form, together with their CV, certified copy of qualifications, identity documents and driver’s license. Sealed applications must reach the Human Resources Manager on or before Friday, 6 April 2018 at 12:00.
Application forms are available at the Municipal Offices in Jeffreys Bay, Humansdorp, St Francis Bay, Hankey, Patensie, Loerie and Thornhill or can be obtained from the Municipal Website – www.kouga.gov.za For any inquiries contact Mr. B Faulkner: 042 2002 200.
Disqualification:
Please note that the following can lead to disqualification:
NB: Please note that shortlisted candidates will be subjected to a vetting process. By applying for this position, the candidates agree to background checks being performed.
The Municipality reserves the right not to make an appointment.
Should you not hear from us within 30 days of closing date, kindly regard your application as being unsuccessful.
Kouga Municipality is an equal opportunity employer which subscribes to the principle of affirmative action which is non-sexist, non-racist, non-discriminatory and based on merit.
MR. C DU PLESSIS P. O. BOX 21
MUNICIPAL MANAGER JEFFREYS BAY
6330
